In order to give our users better mobility and the ability to check their data at any moment, anywhere, we decided to use data synchronization technology. The synchronization must be happening at all times, as long as you have a good Internet connection.
If you keep receiving a message saying there are pending records to sync, the synchronization may be having issues for some reason, causing differences between your data on the Web platform and on your mobile device.
Taking that into consideration, we created the article: My balance looks different on different platforms, what should I do?
The step by step on the article above will help you to normalize the synchronization of your device.