How do I change my subscription plan?

There are different ways to perform this action, depending on the platform you used to purchase the subscription. First, it is necessary to keep this information in mind. Did you purchase the plan from an Android, iOS device, or the web?

If you contracted through Android or the Web, it is necessary to cancel the recurrence of your current subscription and make a new one, choosing the plan you want. If you recently signed up and regretted it, before the first 7 days, it is necessary to request a refund of the subscription and then make a new one, choosing the plan you want.

If you purchased the plan for an iOS device, follow the steps below:

On your iOS device, go to Settings;

Touch your name, which is at the top of the screen;

Then, tap on Subscriptions, tap on the subscription you made, and then choose the plan you want.

In doing so, Apple will be responsible for carrying out these actions and is not the responsibility of Mobills. It is necessary to read the message that will appear on the screen before confirming the change of the plan.